Job Role
A Meet and Greet Associate provides exceptional service by welcoming and assisting passengers at airports. Their main goal is to ensure a smooth and pleasant experience for guests by addressing their needs and providing guidance.
Responsibilities
- Warmly welcome guests upon arrival.
- Ensure guests feel valued and comfortable.
- Provide information about facilities, services, and directions.
- Handle inquiries, resolve issues, or escalate them to the appropriate team.
- Coordinate between departments to ensure seamless service.
Requirement
- Strong communication and interpersonal skills.
- Positive attitude with a focus on guest satisfaction.
- Ability to stay calm under pressure.