Job Role
The Food and Beverage (F&B) industry is one of the largest and most essential sectors worldwide. It includes businesses that prepare, serve, and sell food and drinks to consumers in various settings.
Responsibilities
- Food Preparation and Cooking – Ensuring food is made with quality and hygiene standards.
- Customer Service – Providing excellent service, taking orders, and assisting guests.
- Beverage Service – Serving drinks, including coffee, tea, cocktails, and wine.
- Inventory Management – Keeping track of stock, ordering supplies, and minimizing waste.
- Hygiene and Safety Compliance – Following food safety regulations and maintaining cleanliness.
- Sales and Marketing – Promoting food and beverages through advertising, special offers, and branding.
Requirement
- Customer Service Skills – Being friendly, attentive, and professional.
- Culinary and Beverage Knowledge – Understanding food preparation and drink mixing.
- Communication Skills – Clearly interacting with customers and team members.
- Time Management – Working efficiently, especially during busy hours.
- Problem-Solving – Handling complaints and unexpected challenges.
- Teamwork – Collaborating with chefs, waitstaff, and management.