The Food and Beverage (F&B) industry is a vital part of the hospitality sector, focusing on the preparation, presentation, and service of food and drinks to customers. It covers a broad range of establishments, from restaurants and cafes to catering services, hotels, and even airport lounges.

Responsibilities 

Greet and welcome guests with a friendly demeanor.

Take and serve orders accurately and promptly.

Address guest inquiries and resolve complaints efficiently.

Set up and clear tables, ensuring a clean dining area.

Communicate guest preferences and special requests effectively.

Requirement 

• Strong communication and interpersonal skills.

• Customer service-oriented with a friendly and helpful attitude.

• Ability to work in a fast-paced environment.

• Teamwork and flexibility in work shifts.

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A Brand Promoter at the airport is responsible for increasing brand awareness, engaging with travelers, and driving sales of a specific product or brand. They create a positive impression of the brand by interacting with potential customers, demonstrating products, and providing relevant information to encourage purchases.

Responsibilities 

Product Demonstration & Promotion – Engage with travelers to introduce and promote the brand’s products.

Customer Engagement – Approach and interact with passengers in a friendly and persuasive manner.

Brand Representation – Maintain a professional appearance and represent the brand’s values.

Sampling & Giveaways – Distribute product samples or promotional materials to increase awareness.

Merchandising & Display Setup – Ensure the brand’s promotional area is well-organized and visually appealing.

Market Research & Feedback – Gather customer feedback and provide insights to the marketing team.

Requirement 

• Excellent Communication – Ability to engage customers and explain product benefits clearly.

• Persuasive & Outgoing Personality – Confidence in approaching and interacting with a diverse group of travelers.

• Customer Service Orientation – Friendly, patient, and able to handle customer inquiries professionally.

• Multitasking & Adaptability – Capable of working in a fast-paced airport environment.

• Knowledge of the Brand/Product – Understanding the features and benefits of the brand’s offerings.

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