The Meet and Greet (Atithya) service is designed to offer a smooth and hassle-free airport experience to passengers by providing personalized assistance from arrival to departure. 

Responsibilities 

• Greeting passengers upon arrival at the airport.

• Assisting with check-in, security clearance, and immigration procedures.

• Escorting passengers to and from the boarding gates.

• Assisting VIPs, senior citizens, unaccompanied minors, and passengers with special needs.

• Ensuring a comfortable and stress-free airport experience.

• Addressing passenger inquiries regarding airport facilities and flight information.

• Offering recommendations on airport lounges, shopping, and dining options.

Requirement 

• Excellent communication and interpersonal skills.

• Multitasking and time management skills.

• Knowledge of airport operations and customer service etiquette.

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A Meet and Greet Associate provides exceptional service by welcoming and assisting passengers  at airports. Their main goal is to ensure a smooth and pleasant experience for guests by addressing their needs and providing guidance.

Responsibilities 

• Warmly welcome guests upon arrival.

• Ensure guests feel valued and comfortable.

• Provide information about facilities, services, and directions.

• Handle inquiries, resolve issues, or escalate them to the appropriate team.

• Coordinate between departments to ensure seamless service.

Requirement 

• Strong communication and interpersonal skills.

• Positive attitude with a focus on guest satisfaction.

• Ability to stay calm under pressure.

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