Overview

Ramp agents are responsible for loading and unloading aircraft baggage, guiding planes to and from their gates, operating baggage carts, de-icing planes and performing other airplane servicing duties.

Responsibilities for Ramp Agent:

  • Safely lift, load, unload and transport baggage, mail, and cargo from aircraft to the airport.
  • Maintained on-time connections by guiding aircraft to and from gate positions.
  • Protect baggage and other equipment from damage, loss, and weather conditions.
  • Drive and operate ground equipment, such as tugs, cargo carts, service trucks, and belt loaders.
  • Assist with record keeping and documentation to ensure correct routing of baggage.
  • Adhere to safety guidelines and maintain safe working conditions for yourself and others.
  • Communicate with managers and lead agents to manage daily schedules.
  • Report equipment problems and breakdowns to facilitate fast repairs.

Requirement Skills for Ramp Agent:

  • Able to work in extreme conditions, such as hot and cold weather and small spaces.
  • Familiarity with basic computer programs to assist with record keeping and baggage routing.
  • Strong teamwork and collaboration skills to help achieve team goals.
  • Excellent verbal and written communication skills, such as email and phone.
  • Flexible schedule allowing work during nights, weekends, and holidays.
  • Adaptability to changing priorities and time management skills.