Job Role
The Meet and Greet (Atithya) service is designed to offer a smooth and hassle-free airport experience to passengers by providing personalized assistance from arrival to departure.
Responsibilities
- Greeting passengers upon arrival at the airport.
- Assisting with check-in, security clearance, and immigration procedures.
- Escorting passengers to and from the boarding gates.
- Assisting VIPs, senior citizens, unaccompanied minors, and passengers with special needs.
- Ensuring a comfortable and stress-free airport experience.
- Addressing passenger inquiries regarding airport facilities and flight information.
- Offering recommendations on airport lounges, shopping, and dining options.
Requirement
- Excellent communication and interpersonal skills.
- Multitasking and time management skills.
- Knowledge of airport operations and customer service etiquette.