Job Role
A Sales Executive at the airport plays a crucial role in driving revenue for retail shops, duty-free stores, or service providers by engaging with traveler’s and promoting products or services. This position involves a blend of sales techniques, customer service skills, and knowledge of airport operations.
Responsibilities
- Actively approach traveler’s to promote and sell products or services.
- Upsell and cross-sell products to maximize revenue.
- Provide excellent customer service to ensure a positive shopping experience.
- Understand customer needs and offer tailored recommendations.
- Handle complaints and queries professionally.
- Assist in inventory control and stock replenishment.
Requirement
- Strong ability to persuade and close deals.
- Excellent verbal and interpersonal skills for interacting with diverse traveler’s.
- Focused on creating a positive customer experience.
- Ability to handle multiple customers efficiently in a fast-paced environment.